We would like to inform you that our local processor in Colombia has scheduled a maintenance window for payment methods in the region. This intervention aims to ensure continued stability and performance.
The maintenance window is scheduled as follows (UTC-0): • Start: Sunday, August 31, 2025 at 01:00 a.m. • End: Sunday, August 31, 2025 at 05:00 a.m.
Impact during this period: • Temporary unavailability of payment methods between 01:00 a.m. and 05:00 a.m. (UTC-0).
We appreciate your understanding and support as our provider performs these scheduled updates. If you have any questions or need assistance, feel free to contact our support team at support@rebill.com. Posted on
Aug 18, 2025 - 18:51 UTC
The issue that caused service intermittency affecting access to the platform and payment links has been fully resolved. The platform is now operating normally.
Our team will continue monitoring to ensure full stability.
We appreciate your patience and understanding throughout this process.
If you need assistance, please don’t hesitate to reach out to us at support@rebill.com.
Aug 26, 16:47 UTC
Monitoring -
Dear merchant,
The issue causing service intermittency affecting access to the platform and payment links has been mitigated. Our team has implemented the necessary adjustments and we are now monitoring closely to ensure full stability.
We appreciate your patience and understanding during this time.
If you experience any issues, please don’t hesitate to contact us at support@rebill.com.
Aug 26, 15:58 UTC
Investigating -
Dear merchant,
We are currently experiencing a minor service intermittency that may affect access to the platform as well as payment links. Our team is already investigating the issue in order to restore normal operation as soon as possible.
We apologize for any inconvenience this may cause and appreciate your understanding.
If you need assistance, please don’t hesitate to reach out to us at support@rebill.com.
Aug 26, 13:48 UTC
Completed -
The scheduled maintenance has been completed.
Aug 24, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 02:00 UTC
Scheduled -
Dear merchant,
We would like to inform you that our local processor in Colombia has scheduled a maintenance window for payment methods in the region. This intervention aims to ensure continued stability and performance.
The maintenance window is scheduled as follows (UTC-0): • Start: Saturday, August 24, 2025 at 02:00 a.m. • End: Saturday, August 24, 2025 at 10:00 a.m.
Impact during this period: • Intermittent disruptions: From 02:00 a.m. to 04:59 a.m. (UTC-0) • Temporary unavailability: From 05:00 a.m. to 08:00 a.m. (UTC-0)
Please note that the affected payment methods may experience limited functionality or downtime during these periods.
We appreciate your understanding and support as our provider performs these scheduled updates. If you have any questions or need assistance, feel free to contact our support team at support@rebill.com.
Aug 8, 15:21 UTC
Completed -
The scheduled maintenance has been completed.
Aug 15, 04:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 03:30 UTC
Scheduled -
Dear merchant,
We would like to inform you of a scheduled maintenance that may affect login and payment processing across our platform.
The maintenance window is scheduled as follows: • Start Time: Friday, August 15 at 03:30 AM UTC • End Time: Friday, August 15 at 04:30 AM UTC • Estimated Duration: 1 hour
During this time, intermittent service disruptions may occur.
We apologize for any inconvenience this may cause and appreciate your understanding as our provider performs these necessary updates.
If you have any questions or need assistance, feel free to reach out to our support team at support@rebill.com.
Aug 14, 19:17 UTC