All Systems Operational

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Welcome to Rebill's service status page.

Uptime over the past 90 days. View historical uptime.
Platform Operational
90 days ago
99.91 % uptime
Today
Payment Service Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
99.88 % uptime
Today
Dashboard Operational
90 days ago
99.84 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Payment Links Operational
90 days ago
100.0 % uptime
Today
Card Renewal Operational
90 days ago
100.0 % uptime
Today
Subscriptions Renewal Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
Payment Links Operational
90 days ago
100.0 % uptime
Today
Card Renewal Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
99.94 % uptime
Today
Webhooks Operational
90 days ago
99.88 % uptime
Today
Emails Operational
90 days ago
99.88 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
Resources Operational
90 days ago
100.0 % uptime
Today
Home Page Operational
90 days ago
100.0 % uptime
Today
docs.rebill.com Operational
90 days ago
100.0 % uptime
Today
support.rebill.com Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
Brasil Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
México Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
Perú Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
Uruguay Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 20, 2025

No incidents reported today.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Cloudflare Global Outage – Service Degradation Impacting Rebill.com
Resolved - Dear merchant,

We’re pleased to confirm that the issue affecting Argentina has now been fully resolved.

Following the recovery of the external fraud-prevention tool involved, all Visa card transactions are processing normally again, and the platform is fully operational across all services.

If you require any assistance, please contact us at support@rebill.com.

Thank you for your patience and understanding while this incident was being addressed.
Nov 18, 22:53 UTC
Update - Dear merchant,

Cloudflare has stabilized its services following the global outage earlier today, which has allowed us to restore normal operations in Mexico.

However, we are still working to fully normalize service in Argentina, where we continue to experience degraded performance due to issues with a fraud-prevention tool that is currently affecting Visa card transactions.

We will continue to share updates as we make progress.
If you require any assistance, please contact us at support@rebill.com.

Thank you for your patience and understanding.
Nov 18, 19:51 UTC
Identified - Impact Start Time: Nov 18, 2025 – 11:48 UTC

Dear merchant,

We are currently experiencing service degradation due to a global outage impacting Cloudflare’s network infrastructure.

This external incident is affecting the processing of new payments in Mexico and Argentina, resulting in intermittent errors and delays. While the issue originates outside of Rebill, our team is actively monitoring the situation to mitigate impact as much as possible and ensure service stability.

Cloudflare is working toward full recovery, and you can follow their official status updates here:
https://www.cloudflarestatus.com/

If you require any additional assistance, please don’t hesitate to contact us at support@rebill.com.

We appreciate your patience and understanding while this incident is being resolved.
Nov 18, 15:14 UTC
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025
Scheduled Maintenance – Nequi Payment Method – November 8, 2025
Completed - The scheduled maintenance has been completed.
Nov 9, 07:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 23:45 UTC
Scheduled - Dear merchant,

We would like to inform you that our processor has scheduled a maintenance window for the Nequi payment method to ensure continued performance and stability.

The maintenance window is scheduled as follows (UTC -5):
• Start: Saturday, November 8, 2025, at 11:40 p.m.
• End: Sunday, November 9, 2025, at 7:40 a.m.
• Estimated duration: 8 hours

Impact during this period:
• The Nequi payment method will be unavailable.
• Users will not have access to the Nequi app, and transactional processes will be temporarily suspended.

Users will be notified in advance through the Nequi app so they can prepare accordingly.

We appreciate your understanding and support during this scheduled maintenance.
If you have any questions or need assistance, feel free to contact our support team at support@rebill.com.
Nov 4, 21:08 UTC
Nov 8, 2025
Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

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