All Systems Operational

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Welcome to Rebill's service status page.

Uptime over the past 90 days. View historical uptime.
Platform Operational
90 days ago
99.88 % uptime
Today
Payment Service Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
99.7 % uptime
Today
Dashboard Operational
90 days ago
99.95 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Payment Links Operational
90 days ago
100.0 % uptime
Today
Card Renewal Operational
90 days ago
100.0 % uptime
Today
Subscriptions Renewal Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
Payment Links Operational
90 days ago
100.0 % uptime
Today
Card Renewal Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Emails Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Resources Operational
90 days ago
100.0 % uptime
Today
Home Page Operational
90 days ago
100.0 % uptime
Today
docs.rebill.com Operational
90 days ago
100.0 % uptime
Today
support.rebill.com Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
Brasil Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
99.99 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
99.98 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
Costa Rica Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
El Salvador Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
México Operational
90 days ago
99.98 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
99.95 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
Nicaragua Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
Perú Operational
90 days ago
99.95 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
99.86 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
Uruguay Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024
Resolved: Temporary Service Degradation - Recurring Payments
Resolved - We experienced a temporary service degradation affecting recurring payments from 16.42 (GTM-3) to 13.50 (GTM, resulting in the error message "Request failed with status code 502." This indicates an internal error, and during this period, some users may have encountered issues processing payments.

The degradation started yesterday at 16:42 PM (GMT-3) and lasted until today at 13:50 PM (GMT-3). Please rest assured that any failed payment attempts during this time will automatically be retried.

Our team identified the issue and resolved it promptly. Full functionality has been restored, and we are closely monitoring the situation to ensure continued stability.

We apologize for any inconvenience this may have caused and appreciate your understanding. If you have any questions, please feel free to contact us at support@rebill.com.
Oct 16, 16:45 UTC
Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024
Resolved: Incident Report - Dashboard and API Performance Degradation
Resolved - We experienced a performance degradation affecting our Dashboard and API from 7:00 AM to 10:26 AM (UTC-3). During this time, some users may have encountered slower response times or difficulty accessing these services.

The issue was caused by a failure in the automatic renewal of the SSL certificate for rebill.com, which is managed by AWS Certificate Manager. Our team quickly identified the problem and implemented a fix. Full functionality has been restored, and we are monitoring the situation to ensure continued stability.

We apologize for any inconvenience this may have caused and appreciate your understanding. If you have any questions, please feel free to contact us at support@rebill.com.
Oct 12, 10:00 UTC
Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

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