We would like to inform you of a scheduled maintenance by our processor affecting Bank Transfer services (PSE and Nequi) to ensure continued performance and stability.
The maintenance window is scheduled as follows: • Start Time: Saturday, July 13 at 00:00 AM UTC • End Time: Saturday, July 13 at 08:00 AM UTC
During these periods, the affected payment methods will be temporarily unavailable or may experience intermittent interruptions.
We apologize for any inconvenience this may cause and appreciate your understanding as our providers perform these necessary updates.
If you have any questions, please feel free to reach out to our support team at support@rebill.com. Posted on
Jul 08, 2025 - 19:56 UTC
We would like to inform you of a scheduled maintenance by our processor affecting PIX payments in Brazil, aimed at ensuring continued performance and stability.
The maintenance window is scheduled as follows: • Start Time: Tuesday, July 15 at 04:00 AM UTC • End Time: Tuesday, July 15 at 07:00 AM UTC
During this period, the payment method will be temporarily unavailable.
We apologize for any inconvenience this may cause and appreciate your understanding as our providers perform these necessary updates.
If you have any questions, please feel free to reach out to our support team at support@rebill.com. Posted on
Jul 08, 2025 - 20:12 UTC
Completed -
The scheduled maintenance has been completed.
Jul 8, 08:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 08:00 UTC
Scheduled -
Dear merchant,
We would like to inform you of a scheduled maintenance that may affect card payment processing in Chile across our platform.
The maintenance window is scheduled as follows: • Start Time: Tuesday, July 8 at 08:00 AM UTC • End Time: Tuesday, July 8 at 08:40 AM UTC • Estimated Duration: 40 minutes
During this time, card processing services in Chile may experience intermittent disruptions.
We apologize for any inconvenience this may cause and appreciate your understanding as our provider performs these necessary updates.
If you have any questions or need assistance, feel free to reach out to our support team at support@rebill.com.
Jul 7, 21:11 UTC
We experienced a temporary service disruption affecting API access from 20:25 UTC to 21:25 UTC on July 4th, 2025. The incident was caused by a configuration update that temporarily impacted external connectivity to our API endpoints. During this period, direct API integrations may have experienced connectivity issues.
We're pleased to report that all core payment processing services, including subscription management, automated billing, and notification systems, remained fully operational throughout this time.
Our technical team quickly identified and resolved the configuration issue, restoring full API accessibility. We have implemented additional monitoring measures to prevent similar occurrences.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience. If you experienced any issues or have questions, please don't hesitate to contact us at support@rebill.com.
Jul 4, 23:30 UTC
Completed -
The scheduled maintenance has been completed.
Jul 2, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 10:00 UTC
Scheduled -
Dear merchant,
We would like to inform you of a scheduled maintenance that may affect card payment processing in Colombia across our platform.
The maintenance window is scheduled as follows: • Start Time: Wednesday, July 2 at 10:00 AM UTC • End Time: Wednesday, July 2 at 11:00 AM UTC • Estimated Duration: 1 hour
During this time, intermittent service disruptions may occur.
We apologize for any inconvenience this may cause and appreciate your understanding as our provider performs these necessary updates.
If you have any questions or need assistance, feel free to reach out to our support team at support@rebill.com.
Jun 27, 18:10 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 10:00 UTC
Scheduled -
Dear merchant,
We would like to inform you of a scheduled maintenance that may affect card payment processing in Colombia across our platform.
The maintenance window is scheduled as follows: • Start Time: Tuesday, July 1 at 10:00 AM UTC • End Time: Tuesday, July 1 at 11:00 AM UTC • Estimated Duration: 1 hour
During this time, intermittent service disruptions may occur.
We apologize for any inconvenience this may cause and appreciate your understanding as our provider performs these necessary updates.
If you have any questions or need assistance, feel free to reach out to our support team at support@rebill.com.
Jun 27, 18:09 UTC